Materials training for professionals working in the labelling industry
Sales, customer service and production
What we do
At The Label Training Company, we provide specialist training on self-adhesive materials, adhesives and applications.
The training is prepared specifically for customer facing professionals, those that will be processing customer enquiries or purchasing materials.
It's ideal for new starters, but also for experienced professionals wanting to expand their knowledge for competitive advantage.
The aims of the training
Competence
Manage complex applications
Competence
To enable participants to talk confidently and knowledgeably with customers about materials, adhesives and applications and to understand their application requirements fully.
Confidence
Manage complex applications
Competence
We aim to instil confidence in your company's technical abilities from the very first conversation with your customer.
Manage complex applications
Manage complex applications
Manage complex applications
To identify red flags that indicate an application may need specialist materials or at least special care and attention.
To ensure all of the relevant details are gathered from the client and acted upon.
To differentiate your business from your competitors
Developing your customer-facing knowledge of materials and adhesives is one of the easiest and most cost-effective methods of distinguishing your business from your competitors.
For whatever reason, as an industry, we invest in sales training and in printing training, but rarely in materials training.
The label itself is what holds everything we do together!
Our Services
Most of our training is conducted by e-learning for flexibility and convenience, but we are also able to offer training by video or potentially to provide content for your own Learning Management System.